Remove the pressure of managing your audio visual technology estate for total reassurance and resilience, no matter what. Kinly’s Remote Managed Services (RMS) is a proactive remote monitoring and management solution, running continuously in the background to ensure your meeting room estates are always working to their full potential.
RMS is specifically designed to flexibly integrate into the operational requirements of your business while supporting a spectrum of modern workplace technologies. Supported by an automatic flagging system, our experts work to identify and resolve problems before they impact your business to reduce cost, remove frustration and, most importantly, save precious time.
Remote managed service desk response
Secure the support of experts. The RMS desk monitors and actions all events upon detection for pre-emptive problem management, immediate resolutions and root cause analysis.
- Pre-emptive problem management
- Remote diagnostics
- Firmware management
- Configuration management
- Automation and scheduling
- Remote device management
Remote monitoring and management
Enjoy a consistent and optimal service. Kinly’s RMS utilises best-of-breed monitoring and management tools, including legacy platforms to enhance and augment the service.
- 24/7 event monitoring
- Live health status
- Service dashboards
- Multi-vendor support
- Software development and roadmap
Analytics and reporting
Enhance service responses and achieve ongoing service continuity through immediate incident response and proactive problem management.
- Monitoring and reporting portal
- Trend analysis
Tailored
Support your strategic goals, enhance sustainability and empower your people. We deliver audio visual solutions tailored to your unique and exacting requirements.
Savings
Secure economies of scale. Access the market’s best technology through our extensive and established partner ecosystem and reduce costs as your business grows.
Futureproof
Build for the future. All our modern workplace solutions are architected for longevity, performance and sustainability, keeping your operations secure while protecting the planet.
Efficiency
Focus your resources where they matter. We expertly coordinate with third party trades so that you don’t have to.
On-time
Mitigate risks and reduce delays. With 360-degree project insight, we ensure your solutions arrive where you want them, when you want them, and performing how you need them.
Seamless
Deliver exceptional user experiences. We leave no stone unturned, carefully planning how your solution integrates with interior design, architecture, aesthetics, acoustics, lighting, and more.
Continuous improvement
Drive a culture of excellence. By sharing insights across all disciplines and continually building improvements into your processes, we help you gain a competitive edge.
Sustainable
Meet and exceed your ESG targets. We are committed to a sustainable approach to solution specification, partner relations and ongoing support.
Trusted Connections 2024
Based on insights from 425 AV professionals in enterprise-level companies across the UK, Germany, Netherlands, and the Nordics, our Trusted Connections research is back, and better than ever!
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Support Services
Keep your business moving and achieve great things, even in challenging and sensitive environments.
Managed On-site Services
Empowering your organisation with exceptional event and meeting experiences.
Managed Services
Holistic, expert support for your critical meetings.
