Managed Services

Make certain your mission-critical meetings cannot fail, equip your daily users with all they need to succeed and maximise the uptime of your estate through Kinly Total Managed services.

This fully managed portfolio of services can be configured to the unique requirements of your business. Our specialists take ownership of everything including policies, security, service levels, operational models, and more. From remote management through to dedicated on-site support, Kinly’s Total Managed services are trusted by global leaders in high-pressure industries ranging from finance to technology through to legal, military and government.

Comprehensive managed services

Secure your critical meetings and events. For operations where security is strict and remote management is not feasible, our on-site teams conduct daily room checks and escalate any issues to our Service Desk. This service also includes field engineering response and hardware replacement.

Managed On-site (MOS) Teams
Remote Managed Services (RMS)
Service Delivery Managers

Hybrid managed services – On-site

Experience maximum uptime, high-touch room support and expert engineering assistance, even in environments where remote access is not viable, through our dedicated Support and MOS teams.

Hybrid managed service – Remote

Access our robust operational on-site teams and gain added reassurance from field response SLAs specific to your business to back up your virtual and physical workforces.

Total on-site services

Deploy boots on the ground for secure on-premises services including maintenance, systems monitoring, management and delivery to support your critical in-house operations.

Legal

Supporting the legal industry with demand white-glove services delivered by a robust, dedicated managed on-site team.

Associated solutions and features:

Remote Managed Services
Managed On-site Services
Support Services
Service Delivery Manager

Finance and banking

Driving increased efficiencies for finance and banking professionals with a suite of innovative remote working technologies.

Associated solutions and features:

Remote Managed Services
Managed On-site Services
Support Services
Service Delivery Manager

Government and military

Delivering security in sensitive environments where remote technologies are not permitted through an on-site, fully security-clead team of field personnel.

Associated solutions and features:

Managed On-site Services (MOS)
Support Services
Service Delivery Manager (SDM)

Tailored

Support your strategic goals, enhance sustainability and empower your people. We deliver audio visual solutions tailored to your unique and exacting requirements.

Savings

Secure economies of scale. Access the market’s best technology through our extensive and established partner ecosystem and reduce costs as your business grows.

Futureproof

Build for the future. All our modern workplace solutions are architected for longevity, performance and sustainability, keeping your operations secure while protecting the planet.

Efficiency

Focus your resources where they matter. We expertly coordinate with third party trades so that you don’t have to.

On-time

Mitigate risks and reduce delays. With 360-degree project insight, we ensure your solutions arrive where you want them, when you want them, and performing how you need them.

Seamless

Deliver exceptional user experiences. We leave no stone unturned, carefully planning how your solution integrates with interior design, architecture, aesthetics, acoustics, lighting, and more.

Continuous improvement

Drive a culture of excellence. By sharing insights across all disciplines and continually building improvements into your processes, we help you gain a competitive edge.

Sustainable

Meet and exceed your ESG targets. We are committed to a sustainable approach to solution specification, partner relations and ongoing support.

Our technology partners

We partner with the world’s most exciting manufacturers and innovative technology providers. From big to small, we know them all. These relationships have been established and nurtured over 25-years to provide our customers with unlimited access to the best range of solutions available on the market.

Our Partners

Trusted Connections 2025

Drawing on insights from 425 AV professionals across the UK, Germany, the Netherlands and the Nordics, this report provides an in-depth analysis of the trends, challenges and priorities shaping enterprise AV in 2025.

Download your copy today!

Trusted by the best

From corporate and enterprise businesses to public sector and higher education institutions, the world’s leading organisations trust us to enhance their operations, increase productivity and drive maximum ROI.

Consultancy

Identifying your challenges and how to overcome them, as well as your goals and how to achieve them, to bring even the most challenging visions to life.

Solution design

Meeting your physical, technical and support requirements through custom designs and intelligence gathered by collaborating with our expert consultant teams.

Build and integrate

Delivering your audio visual projects on time, fully documented and in budget with a focus on innovation, sustainability and security.

Support and manage

Supporting your AV equipment far beyond the installation phase with specialist services including helpdesk support, maintenance, remote management and on-site managed services.

Track and improve

Teaching your people how to use their new audio visual technology efficiently for maximum return on your investment with hybrid or on-site training, resources and tools.

Credentials

We remove complexity, overcome your challenges and allow you to thrive in the rapidly changing AV environment using a carefully crafted blend of the latest technology and tried and tested methods built up since 1998.