Managed On-site Services

Deliver first-class events and meetings and keep your spaces running at peak performance. By seamlessly adapting to your culture, Kinly’s MOS teams help you realise even your most challenging audio visual ambitions by maximising the uptime of your estate while easing the pressures on your teams.

The MOS team support the day-to-day running of your technology suite to ensure everything is always running as it should be, while also acting as your main point of contact. Through a carefully designed range of specialised services and decades of industry experience, we collaborate with your teams to optimise your workflows and proactively address issues, affording you the peace of mind to focus on the job at hand.

Managed on-site services

Keep your meeting rooms up to date and deliver maximum value to your people. Our MOS teams provide immediate end-user and event support for both physical and virtual meetings, adapting to your business, tools and processes to satisfy bespoke and complex requirements.

On-site technical support and management
White glove support
Booking and scheduling

Event support

Access specialist producers, editors, event managers, animators, AV technicians and rich media specialists, all working in harmony to deliver best-in-class events.

Event production and delivery
Video and multimedia production
Event playbooks and catalogues

Service delivery manager (SDM)

End-to-end service delivery
High-touch communication
Consolidated reports
Aggregated trend analysis

Cover

Dedicated Kinly cover
Vetted agency staff

Tailored

Support your strategic goals, enhance sustainability and empower your people. We deliver audio visual solutions tailored to your unique and exacting requirements.

Savings

Secure economies of scale. Access the market’s best technology through our extensive and established partner ecosystem and reduce costs as your business grows.

Futureproof

Build for the future. All our modern workplace solutions are architected for longevity, performance and sustainability, keeping your operations secure while protecting the planet.

Efficiency

Focus your resources where they matter. We expertly coordinate with third party trades so that you don’t have to.

On-time

Mitigate risks and reduce delays. With 360-degree project insight, we ensure your solutions arrive where you want them, when you want them, and performing how you need them.

Seamless

Deliver exceptional user experiences. We leave no stone unturned, carefully planning how your solution integrates with interior design, architecture, aesthetics, acoustics, lighting, and more.

Continuous improvement

Drive a culture of excellence. By sharing insights across all disciplines and continually building improvements into your processes, we help you gain a competitive edge.

Sustainable

Meet and exceed your ESG targets. We are committed to a sustainable approach to solution specification, partner relations and ongoing support.

Our technology partners

We partner with the world’s most exciting manufacturers and innovative technology providers. From big to small, we know them all. These relationships have been established and nurtured over 25-years to provide our customers with unlimited access to the best range of solutions available on the market.

Our Partners

Trusted Connections 2025

Drawing on insights from 425 AV professionals across the UK, Germany, the Netherlands and the Nordics, this report provides an in-depth analysis of the trends, challenges and priorities shaping enterprise AV in 2025.

Download your copy today!

Trusted by the best

From corporate and enterprise businesses to public sector and higher education institutions, the world’s leading organisations trust us to enhance their operations, increase productivity and drive maximum ROI.

Our approach

Realise the advantages of an uninterrupted service that keeps on improving. We use ITIL’s service lifecycle for optimal service and long-term success. Each stage has its own processes, roles and responsibilities, working in harmony to deliver a holistic service that evolves with your business.

Consultancy

Plan for success from the outset. Collaborating with you and your key stakeholders, we perform a site visit of your premises to capture your requirements, understand your processes, assess your environment and review your assets to inform a service design tailored to your business.

Service design

Deliver your vision. Using the knowledge gained at the evaluate stage, our expert design team will develop a service proposition and service offer, working closely with you and your teams to ensure all your needs are fully met before you give the final signoff.

Transition

Roll out your support framework with confidence. We’ll agree an implementation plan with your key stakeholders, ensure Kinly staff are vetted and trained, and introduce you to the service. This is all before documentation, final system checks and establishing a meeting and reporting schedule.

Operation

Maximise your operational efficiency. Establishing the Continual Service Improvement Plan and scheduling service delivery and reporting reviews, we set measurable targets and timescales while establishing resource requirements.

Optimise

Consistently improve. We will agree monitoring and improvement milestones and measures, plan a training and development strategy, and commit any necessary additional resources, including personnel, budget and time.

Renew

See the results. By reviewing service performance against your original vision and documenting key revisions, we monitor and evaluate the impact of recommended actions, iterating by returning to the beginning of the process for continuous service improvements.

Credentials

We remove complexity, overcome your challenges and allow you to thrive in the rapidly changing AV environment using a carefully crafted blend of the latest technology and tried and tested methods built up since 1998.